Will Mack

North Carolina School of Science and Math

Web Manager

• Directed the redesign of NCSSM.edu utilizing WordPress CMS, collaborating with a cross-functional team comprising designers, marketers, and executives. Effectively communicated project progress, negotiated with vendors, and identified and resolved roadblocks while keeping the project on budget.
• Managed all web development projects, overseeing project initiation, planning, execution, and delivery, while ensuring adherence to timelines,budgets, and quality standards.
• Introduced Asana project management software to encourage team collaboration, increase transparency, and ensure prompt project delivery with a 60% adoption rate among employees.Translate the requests of both technical and non-technical users into goals,requirements, priorities and actionable tasks for web team and stakeholders.
• Act as the primary contact for stakeholders, vendors, project teams, resourcing, and leadership.
• Founded the Web Advisory Council to ensure accessibility and enforce web standards resulting in WCAG 2.1 AA compliance and a 20% increase in user engagement.
• Developed Drupal and Wordpress templates from wireframes and design mockups using HTML, PHP, and Sass
• Hosted 10+ workshops for audiences ranging from 1 to 800 participants on productivity software, project management best practices, accessibility, and content strategy.

• Deployed several websites for departments, conferences, educational website repositories, competitions, and special assemblies
• Designed institution's first responsive website in Drupal for a 50% increase in engagement and 30% increase in donations from mobile users
• Translated design into responsive news theme in Wordpress with integrated calendar and social media feeds
• Winner of the 2023 NCSSM Chancellor's Award, which is an employee of the year award given to a staff member for demonstrating excellence in human relations, innovation and public service.

Self-Employed

Freelance Web Developer

• Design WordPress websites to promote personal brands and businesses
• Led the design and development of a WordPress website for Sanderlin Upholstery, leading to a 100% increase in customer acquisition.

Wake Forest University, Knowledge2Work

Web Designer

• Created website mockups on three-person teams for clients in the Triad
• Designed logo for Gra-Mac Distribution still being used today